Invoice Related Prompt Messages
This section provides descriptions of each of the messages that the use could have seen that are associated with invoices and what the user can do when they see one.
When the user change the invoice status to "Cancelled", this message will pop-up:
| Message | Description | What to do? |
|---|---|---|
 |
An invoice status change confirmation is required as the process is irreversible | Press "Yes" to confirm the status change or press "No" or anywhere else in the background to go back |
When the user change the invoice status to "Refund", this message will pop-up:
| Message | Description | What to do? |
|---|---|---|
 |
An invoice status change confirmation is required as the process is irreversible | Press "Yes" to confirm the status change or press "No" or anywhere else in the background to go back |
When the user tries to delete the invoice, this message will pop-up:
| Message | Description | What to do? |
|---|---|---|
 |
An invoice deletion confirmation is required as the process isirreversible | Press "Delete" to confirm the deletion or press "Cancel" or anywhere else in the background to go back |
 |
Multiple invoices deletion confirmation is requied as the process is irreversible | Press "Delete" to confirm the deletion or press "Cancel" or anywhere else in the background to go back |
When the user create and click on "Save" for the very first time. This message will pop-up:
| Message | Description | What to do? |
|---|---|---|
 |
This message confirms that the invoice has been created and saved as draft. Only appears when the invoice is saved for the first time. | Nothing |
Other times the user saves the invoice, this message will pop-up:
| Message | Description | What to do? |
|---|---|---|
 |
This message confirms that changes has been saved to the invoice | Nothing |
If the user clicks on "Save & Send", these following messages can pop-up:
| Message | Description | What to do? |
|---|---|---|
 |
There are no email(s) present in the "Email" field when the "Save & Send" button had been pressed. The changes made to the invoice had been saved, but the invoice is not sent to any customer | Please add at least one email in the "Email" field |
 |
Payment Option has not been selected by the user | Please select a payment option |
 |
The invoice's due date is set in the past | Please change the invoice's due date to at least today or in the future |
 |
The user has been redirected to Invoice Management page. The invoice has been sent to the recipient(s) in the "Email" field successfully. | Nothing |
On rare occasions, the following error message might occur:
| Message | Description | What to do? |
|---|---|---|
 |
Something went wrong with the invoice. | Please try again, or contact our technical support team. Contact information can be found in Contact Us page |
| Any other error message | Something broke on our end | Please immediately contact our technical support team. Contact information can be found in Contact Us page |